GDPR & security

Order Processing

According to the european General Data Protection Regulation (GDPR), your company must conclude a Order Processing Agreement with Echometer GmbH as the processor. In our SaaS contract as the main contract, this Order Processing Agreement is included as an attachment.

Click here to download the complete order processing contract and associated TOMs as PDF.

Our security measures at a glance

Confidentiality

Confidentiality refers to the aspect that it is ensured that a message can only be viewed by the group of people intended for it and remains protected from outside access or publication.

  • We encrypt all connections between the client, i.e. your end device, and our servers with TLS (better known under the name of the previous version SSL). This prevents user input and data from being tapped on the transport route.
  • ISO certification: The data center of our hosting service provider Digitalocean in Frankfurt is ISO 27001 certified.
  • Internal security guidelines: secure passwords for all accounts, key authentication on servers. Wherever possible, all accounts with access to personal data are protected with 2-factor authentication.

Integrity

Integrity is about the fact that information can only be written and modified by the intended people.

  • Access to data is only possible via password-protected accounts.
  • We use hashing with current and secure methods (PBKDF2) with different salts to encrypt passwords, so even if our data leaks, no password can be extracted, not even with hashtables.
  • Basically, it depends on you how strong your password is: In order to support you in creating the password, we provide information when registering what a relatively secure password can look like.

Availability

Availability describes the extent to which a system is able to implement the requirements received by the user within a limited period of time.

  • We ensure continuous monitoring of our systems and are therefore able to intervene quickly in the event of malfunctions.
  • We make regular backups and check them for recoverability.